What Information We Hold and Why
When you register, we collect the details you provide — name, contact information, and account credentials. When you fund your account through JazzCash, Easypaisa, or Raast, we record transaction references and wallet identifiers to process your deposit and match it to your account. We do not
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store your full mobile wallet PIN or bank credentials; those stay within your payment provider's system. We also collect device and session data — browser type, IP address, and login timestamps — to keep your account secure and detect unusual access. Usage data, such as which
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sections of the platform you visit, helps us improve how the lobby and cashier desk work. We retain your account data for as long as your account is active and for the period required under applicable law after closure. You can request a copy of the
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data we hold, ask us to correct inaccuracies, or raise a deletion request by contacting our support team directly. Availability of certain rights depends on local law and the region from which you access the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.